Use Cases of Responsible AI
Tackle Any Business Challenge
Customer Service
Scenario: Enhancing automation and personalization in customer service.
Use case: AI can be used to automate responses to common customer inquiries, ensuring fairness and transparency in handling customer issues.
Claims Processing
Scenario: Automating high-volume tasks such as processing insurance claims.
Use case: AI can help speed up the process while ensuring that decisions are made fairly and transparently.
Software Development
Scenario: Writing certain software code.
Use case: AI can generate code snippets, but it’s important that the generated code is explainable and reliable.
Business Analysis
Scenario: Providing humans with supportive summaries and insightful analyses of business documents, meetings, and customer feedback.
Use case: AI can help summarize large amounts of data, but it should respect the privacy of the data it analyzes.